|Decision Support Q & A
How does organization level impact decision support?
by Dan Power
A wide variety of managerial decisions are made in each organization's hierarchy. Many of those decisions need appropriate decision support. Sadly decision support systems (DSS) often exist in functional stovepipes, some systems are standalone with redundant databases, and some decisions are poorly supported or not supported. Vendors market tactical and operational business intelligence and some DSS supposedly provide strategic decision support. Anthony (1965) classified decisions into four categories associated with organization levels: Strategic Planning, Management Control, Operational Control, and Operational Performance. What is the impact of level on DSS?
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