Decision Support News
D. J. Power, Editor
July 07, 2019 Vol. 20, No. 14

In this issue

1) What is the symptoms, problems and treatments framework?
2) Recent Decision Support News Headlines
3) Upcoming Decision Support Conferences/Call for Papers

1) What is the symptoms, problems and treatments framework?

by Daniel J. Power

Symptoms, problems, and treatments (SPT) is a diagnostic reasoning and problem-solving framework. The starting point in a diagnostic reasoning framework is the identification of symptoms. Symptoms are evidence or manifestations of malfunctioning. A specific symptom is a departure from normal functioning. For example, sales trends, relative profitability, and employee turnover are common symptoms or indicators relevant to the organizational system problem domain. Groups of symptoms may be identified as indicators of specific problems in a given domain. A symptom or a group of symptoms identify a problem or set of problems that should be treated or resolved. Diagnostic errors can occur using SPT due to faulty knowledge, faulty data gathering, biases, logic and reasoning problems, and faulty information processing.

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2) Recent Decision Support Headlines

07/04/2019 HIPAA-compliant geospatial health analytics - now available for Tableau. Check release.

07/02/2019 Machbase enables edge analytics for multiple locations. Check release.

3) Upcoming Decision Support Conferences

1. 2019 Decision Sciences Institute Annual Conference New Orleans, LA, November 23 - 25, 2019. Check release.

2. Call for articles Journal of Business Analytics, an official journal of the Operational Research Society. The journal serves the emerging and rapidly growing community of business analytics both in academia and industry. Check


Order Daniel Power and Ciara Heavin's book: Decision Support, Analytics, and Business Intelligence, Third Edition, Click here

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New book: Power, D. and C. Heavin, Data-Based Decision Making And Digital Transformation, Business Expert Press, 2018 at URL Click here. EBook Price $19.95, Print Price $34.95, In Stock June 10, 2018.

Power & Heavin (2018) argue "Digital disruption is accelerating. Implementing a successful digital transformation strategy requires that senior managers make trade-off decisions to reinvent a business. Equally important all decision makers must learn to ask the right questions, use data and computer support in decision making, and increase their knowledge and skills. Creating a data-centric culture and rewarding data-based decision making leads to successful digital transformation."


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