Decision Support News
D. J. Power, Editor
March 2, 2014             Vol. 15, No. 5

In this issue

1) How can analytics and decision support reduce insurance fraud?
2) Recent DSS News Headlines
3) Upcoming Decision Support Conferences/Call for Papers

1) How can analytics and decision support reduce insurance fraud?

by Daniel Power

Preventing and detecting insurance fraud is a critical task at insurance companies. There is some evidence that insurance fraud is actually increasing (cf., Ramos et al, 2012), but information technologies to detect fraud are also improving. Data quality and data availability are also improving. Overall, the increasing availability of new data sources and more rapid access to historical data has created new possibilities for predicting and detecting insurance fraud. What is called "big data" by technology marketers has created renewed excitement about analytics and decision support. The promises are significant. For example, Accenture Managing Director Eva Dewor asserts that "advanced analytics can help insurers reduce loss costs and improve their performance." The key question for managers and information technologists is how to make the promises a reality and improve detection, deter misstatements and yet increase the speed of processing legitimate claims all while improving customer satisfaction.

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2) Recent DSS News Headlines

02/28/2014 Continuous Credit Risk monitoring, a new paradigm in the age of big data. Check release.

02/28/2014 Washington Redskins benefiting from SAP® Scouting to manage team roster and performance. Check release.

3) Upcoming Decision Support Conferences/Call for Papers/Books

1. June 2-5, 2014 DSS 2.0 – Supporting decision making with new technologies, Paris, Click here.

2. June 24-28, 2014, PACIS 2014 - Business Intelligence and Big Data Analytics Track, Chengdu, China, Click here.

2. August 7-10, 2014, AMCIS 2014 - Savannah, GeorgiaClick here.


Order Dan Power's new book: Decision Support, Analytics, and Business Intelligence, Second Edition
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Become a Business Expert Press author
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