Decision Support News
D. J. Power, Editor
July 5, 2020 Vol. 21, No. 14

Inaugural newsletter issue was May 10, 2000, this is issue 524.

In this issue

1) What does it mean to keep a person in the decision loop?
2) Recent Decision Support News Headlines
3) Upcoming Decision Support Conferences/Call for Papers

1) What does it mean to keep a person in the decision loop?

by Daniel J. Power

In this Age of Automation, machines with appropriate software can make well-understood decisions without involving a person. We must ask what role, if any, a person should have in an automated decision-making loop. Should there be a role in every phase/step of 1) initiation, 2) analysis, 3) choice, 4) action-taking, and 5) feedback and monitoring? Many managers have a generalized concern that automated decisions are still poorly understood and that they need to be more transparent. Also, there is concern about responsibility, stakeholders need to know who is responsible for a decision error.

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2) Recent Decision Support Headlines

06/30/2020 IFS study finds 70 percent of businesses increase or maintain digital transformation spend amid pandemic. Check release.

06/25/2020 Futurism expands its digital transformation services with new smart factory packages. Check release.

3) Upcoming Decision Support Conferences

1. AMCIS 2020 SIGDSA, August 12-16, 2020, Salt Lake City, Utah is going Virtual! Check the website.

2. Call for articles Journal of Business Analytics, an official journal of the Operational Research Society. The journal serves the emerging and rapidly growing community of business analytics both in academia and industry. Check


Order Daniel Power and Ciara Heavin's book: Decision Support, Analytics, and Business Intelligence, Third Edition, Click here

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New book: Power, D. and C. Heavin, Data-Based Decision Making And Digital Transformation, Business Expert Press, 2018 at URL Click here. EBook Price $19.95, Print Price $34.95, In Stock June 10, 2018.

Power & Heavin (2018) argue "Digital disruption is accelerating. Implementing a successful digital transformation strategy requires that senior managers make trade-off decisions to reinvent a business. Equally important all decision makers must learn to ask the right questions, use data and computer support in decision making, and increase their knowledge and skills. Creating a data-centric culture and rewarding data-based decision making leads to successful digital transformation."


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